It’s exciting and terrifying to start or buy a cleaning company. But the most frightening part is finding clients and keeping them. Good news is that you already have a clientele for your cleaning business, and there are many avenues for communication and advertising. There are some things you need to know before you start your…
ISSA is a global trade association that has over 9,000+ members. It has established itself as the leading point of reference for contractors and cleaning professionals worldwide. Every year, we look forward to attending ISSA’s North America Conference in Dallas to learn more about the latest trends in residential and commercial cleaning. These are the highlights of…
Market dynamics are influenced by changes in demand and supply . Innovation changes how businesses respond to customer expectations. 20 years ago, customers might have placed orders from a catalog and waited for weeks to receive their goods. Today, the same order can be placed online and the product may arrive in just 30 minutes from…
It can be tricky to discuss price increases if your company is new. It is a powerful strategy that can improve your company’s bottom-line. It can also cause customer discord and possibly lead to them looking at other cleaning companies. You can increase your prices effectively without affecting your customers by implementing a well-thought strategy. These are four tips to help…
True business growth requires diversifying your efforts to grow and maintain customer relationships. Cross- and upsell opportunities are powerful tools for adding value to the customer and cleaning business. A Forrester analyst found that increasing customer retention can boost your profits by 25%-95 percent. Upselling and cross-selling are responsible for approximately 10-30% of total business revenue. Additionally, it’s easier and…
However, it’s not as easy as learning how to clean. While you are focusing on your business growth and maintaining high quality standards, it is important to train and hire cleaning staff. Here are seven ways to train maids or house cleaners. Basic Training with Strategic Team SchedulingHow you organize your company and what the scope of…
Cleaning professionals who work primarily in residential spaces can find it difficult to operate during the COVID-19 crisis. Customers are afraid to allow staff into their homes, disrupting businesses. Some companies have temporarily stopped offering services to protect their employees. Others may be required to close their doors due to local laws. Every challenge is…
Cleaning can seem like a never-ending task. It can be hard to remember every step of a thorough house cleaning. It’s not difficult to remember every task after cleaning a house. How do you manage all this chaos? A house cleaning schedule is a key to solving this problem. A schedule will help you break…
Being an entrepreneur and running your own business requires knowing how to bill customers and clients. Sending an invoice for carpet cleaning services is one of the most straightforward ways to do this. How do you invoice carpet cleaning services? Do you need to use specific forms? What are the best methods for carpet cleaning…
You know the importance of a good appearance as a carpet cleaner. You don’t just need to think about rugs when designing your website. Your website is your window to the outside world. Your website is the first impression potential customers have of your company. If you have a well-designed website, you can convert visitors…
