Go home confident.
We’ve proven how well they can clean.

There is a growing awareness about the impact that harmful chemicals, poor indoor air quality and unhygienic surfaces can have on people’s wellbeing. Headaches, loss of focus and absenteeism are just some ways poor cleaning practices can impact on worker productivity. 

With increasing concerns about climate change, rising utility costs, plus the uptake of building rating systems Green Star–Performance, NABERS and WELL, organisations are demanding greater efficiencies in energy, water and waste from their service providers.

More than ever, building and cleaning managers need evidence that these risks to safety, sustainability and cross-infection are being identified and prevented by their cleaning service. But that’s not always easy!

The problem

Did you know that there are no Australian Standards or qualifications required for cleaning services? Cleaning is often carried out at night by part-time workers with limited English skills, working for low wages – leading to high staff turnovers which makes training best practices a real challenge.

So exactly what are best practices in cleaning? Performance standards only define the outcome, not the process of cleaning. Furthermore, these ‘outcomes’ are very limited. Is indoor air quality or surface contamination being tested in your building? We doubt it.

Because even in hospitals, cleaning standards are measured by visually assessing how clean the building surface looks.

We see three big problems with current cleaning standards:

  • Germs are invisible,
  • The perception of clean is highly subjective, and
  • The process of cleaning determines the outcome.

Outcome-only cleaning standards can only measure what has gone wrong, or missed, not what processes are likely to cause this outcome. This is like shutting the gate after the horse has bolted.

They create reactive, rather than proactive employee / contractual relationships – resulting in time wasted putting out spot-fires and more headaches for everyone.

The High Performance Cleaning Solution

To address this need, Fresh Green Clean’s director, Bridget Gardner, set about  developing a criteria framework for implementing best practice cleaning processes, and scientifically measuring the results.

Called High Performance Cleaning (HPC) Solutions, this framework consists of four Goals, each with four risk-based Objectives, for best practices in Healthy, Sustainable, Ethical and Hygienic cleaning.

By keeping the criteria risk-based and non-prescriptive, we hope our high performance cleaning (HPC) criteria becomes widely adopted and the ‘HACCP’ of environmental cleaning services.

Now after 3 years of development and trials with leading service providers, Fresh Green Clean are excited to announce the release of the HPC Solutions™ Program.

About the HPC Solutions Program

The HPC Solutions Program™ is for organisations that own, occupy, manage and/or clean buildings, and need to ensure high standards of cleanliness, safety and sustainability.

This innovative program first captures and systemises your cleaning workflows in a tool called the HPC Plan. Data in your HPC Plan then automatically populates our auditing tools, and creates tailored training and monitoring tools for each new facility.

Now the whole cleaning process can be evaluated against the four HPC Goals, and the performance of these processes, can be objectively and scientifically tested using ATP testing devices – truly evidence-based cleaning.

For an added incentive, the HPC Solutions Program will reward audited facilities with an HPC Rating for its standard of high performance cleaning.

4 proven steps

As the diagram below shows, HPC Solutions™ Program takes participants through 4 proven steps to establish and rate their high performance cleaning program.

Once an HPC Plan has been documented, implemented, tested and rated in a pilot building, it can be rolled-out across your whole portfolio – offering benchmarking opportunities for continual improvement.

The benefits

HPC Solutions™ gives you peace of mind. Go home confident, knowing that your cleaning services are helping to keep people and environments, clean and healthy:

  • capture and risk-assess your building’s cleaning protocols, then scientifically test their effectiveness
  • ensure compliance to healthcare regulations and rating systems: WELL, Green Star–Performance and NABERS
  • create clear, evidence-based cleaning protocols for cleaners to follow, supported with training and auditing tools – all tailored to your facility.

Take back control and remove the risks from after-hours cleaning.

Call (03) 9481 2031 today to book a free consultation and find out how you can ensure your buildings are truly clean and healthy

What people are saying...

  • Retendering the cleaning contracts for all ACT Public Schools was a daunting task. But Bridget and the Fresh Green Clean team provided the expertise and direction we needed to develop a solution that is flexible while providing the highest levels of integrity and protection for vulnerable workers.

    Stuart Hunter | Senior Project Officer | Infrastructure & Capital Works | Education | ACT Government
  • “Your presentation was sophisticated and articulate as well as passionate and inspiring.  What a great combination!”

    Neri Brown | Planning & Building Enquiry Officer | City of Kingston
  • “The Green Cleaning Project trials have opened new channels of dialog that have been beneficial to all aspects of managing the cleaning contracts.”

    Colin McKibben | Leisure Centre Manager | City of Yarra
  • Bridget Gardner of Fresh Green Clean is the pre-eminent exponent of green cleaning in Australia. Nobody else has undertaken the research, testing and application of green cleaning methods and procedures that she has. If more people had the same drive and commitment as Bridget, our society and planet would be a much cleaner, healthier and friendlier place.

    John Laws
    Director of the Australian Cleaning Contractors Alliance (ACCA)